<p>
	</p><p>
	<strong>Price of Products</strong><br>
	Please note that because we are dependant on prices from our suppliers,
 prices quoted on the website may change from time to time, at our 
discretion.</p><p>
</p><p>
	<strong>Weigh-based shipping </strong><br>
	Shipping quotes is based on the weight of the order including 
packaging.&nbsp;The weight that appears on the checkout page includes 
packaging.</p><p>
</p><p>
	<strong>Order Fulfillment</strong><br>
	Your order is processed as soon as we receive it. We will only 
ship/release it, however, when we have received payment (unless you 
choose to pay on collection). Please see below for information on Out of
 Stock and Back Order items. In both cases you have the option to remove
 the item that caused the notification and let the order continue 
processing. In the case of Out of Stock items, if you do not remove the 
item, the entire order will be cancelled. For Back Order items, we will 
continue processing the order when we restock from our supplier. We 
will, of course, refund any payments made on any items/orders cancelled 
or removed.</p><p>
</p><p>
	We will take every precaution to make sure your order reaches you in a 
timeous fashion, however, we can not be held liable for orders once we 
have handed the item over to whatever delivery mechanism you have 
chosen. Please see Shipping for details on tracking an order.</p><p>
</p><p>
	<strong>Out Of Stock Items</strong><br>
	Occasionally we run out of stock of particular items and we issue an 
"Out Of Stock" notice on your invoice. While we may have the item in 
stock at the time that you placed your order, by the time it gets sent 
for processing we have realized an unexpected stock deficiency. This is 
due in part to a surge in orders for a particular item and improper 
inventory estimates. We apologize for any inconvenience surrounding out 
of stock items, but we are sometimes obliged to issue such statements on
 your invoice.</p><p>
</p><p>
	<strong>Backorders</strong><br>
	Occasionally we run short of stock on particular items and issue a 
"Backorder" on your invoice. This occurs when you placed an order for a 
particular product, but by the time it is processes we find that the 
item is temporarily unavailable. In this instance we will issue a 
backorder notice that clearly explains that your item will ship once it 
has been restocked. Fulfilling backorders generally takes 5-10 business 
days.</p><p>
</p><p>
	<strong>Damaged goods and Goods lost in transit</strong><br>
	Unfortunately even though we attempt to deliver a high standard of 
service, our responsibility ends when your package is handed over for 
delivery (Post Office/Courier). Should something happen to your parcel 
during transit your only recourse is to claim against the insurance on 
the parcel. For this reason we recommend you always elect to send your 
mail insured. We will make every attempt to assist you in dealing with 
this but we cannot be held liable for the package once it is outside our
 control.</p><p>
</p><p>
	<strong>Bank Transfers</strong><br>
	As a general policy, we will only release an order once payment has 
been both received, and cleared, in our account. This policy is 
flexible, however, based on the order amount and how often you do 
business with us.</p><p>
</p><p>
	<strong>Collecting Orders</strong><br>
	Your order will only be released once the payment reflects in our 
account. You will know this when you receive the "Ready for Pickup" 
email. We will not, under any circumstances, release an order without 
payment. When collecting from us, please either bring a copy of the 
"Ready for Pickup" invoice, or some other proof of identification 
(drivers license, id or passport).</p><p>
</p><p>
	<strong>Cancelling Orders</strong><br>
	You may cancel your order at any time during the ordering process. If 
you have already received your order and would like to return it, send 
an email to <a href="mailto:info@monomotapa.co.za">info@theherbcabin.co.za</a>
 quoting your order number, and the fact that you would like to return 
your order, and we will send you instructions on returning already 
delivered orders.</p><p>
</p><p>
	<strong>Website</strong><br>
	Any information presented on this site is for informational purposes 
only. If you find an errata in our website please feel free to let us 
know. All product related images on the website are there to give you a 
general idea of what the product will look like and may not be a 100% 
reflection of the product sold. This does not mean we do not sell the 
product shown, merely that the product may differ in the way it looks 
when you receive it.</p><p><br></p>